Shipment Verification and Claims Policy

We carefully triple-check all shipments before dispatch.

Please inspect the contents of your order immediately upon arrival. Any claims for shortages must be reported within 24 hours. Contact us directly for assistance.

We may offer a refund, as appropriate, in line with your legal rights.

Lush Line Distributor LLC is not responsible for any shortages caused by the carrier.

Lush Line Distributor LLC is also not responsible for any shortages that occur at third-party warehouses (including Amazon FBA centers) or with forwarders.